Case Study of a Lack of Promotion Essay - 931 Words

The problem At first sight, it appears as though the problem is that Diana did not get her promotion to a district manager. When asking why, one can conclude that it is due to her lacking emotional intelligence and having external attribution to outcomes around her. Analysis Diana’s loss for a promotion opportunity twice in a row has caused her to lose control of her mind, bursting in tears as she left the conference room where her interview outcome was going to be revealed to her by her supervisors. This behavior did not result in her achieving anything, and if she thinks back, she would probably agree. In order to get the promotion to a district manager, additional skills were required of Diana that she did not possess. In the†¦show more content†¦Customers like her because she always runs the restaurant according to the manual. However, the skills required for being in charge of multiple unit would involve a high amount of people skills including emotional intelligence. In order for Diana to excel at a district manager position, she would have to know how to motivate her employees and get along with them as well as facilitate organizational goal achievement. To many part time employees in the restaurant industry, this kind of job is te mporary. These kind of employees are not often planning to have a career in this industry but rather use it as a means to an end. In fact the restaurant industry often employs younger workers that are usually students, who’s performance could not possibly be solely blamed on themselves but rather on coaching. As a district manager, Diana would most likely be involved in a significant amount of training, development, coaching, and facilitating and she would need to know how to effectively communicate, control her emotions, and be emotionally intelligent to connect with others. Emotional intelligence is defined as the â€Å"ability to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion, and regulate emotion in oneself and others†. (Mcshane and Steen, 2011) Diana’s deficiencies in people skills is evident from her lack of empathy towards her employees, resulting in a higher than averageShow MoreRelatedThe European Union ( Eu )1339 Words   |  6 PagesThe European Union (EU) has a variety of methods to promote democracy beyond its borders. It is the contention of this paper that EU democracy-promotion policies are more significant in the context of a pre-accession conditionality. The success of EU democracy promotion is contingent upon the degree of bargaining power the EU possesses vis-à  -vis ‘third countries’ (third countries being those which seek EU membership, and are prepared to make the necessary political and economic reforms). 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